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39, 2803, 14 avenue nw, Edmonton, Alberta (T6T 2k4)
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Return and Refund Policy

Last Updated: March 30, 2022

Thank you for visiting W3Sols.

If you are not completely satisfied with a purchase for any reason, we invite you to review our policy on refunds and returns. If you intend to request a refund in the future, you must read our Return and Refund Policy.

The following terms apply to any products you purchase from us.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings as defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or plural form.

Definitions
For the purposes of this Return and Refund Policy:
  • Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to W3Sols, #39, 2803, 14 Ave NW, Edmonton, Alberta, Canada.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • The website refers to W3Sols, accessible from https://w3sols.com/.
  • You mean the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 30 days without providing any reason.

The deadline for canceling an order is 30 days from the date on which you placed the order. Payments will only be refunded if work has not yet started. To exercise your right of cancellation, you must inform us of your decision by providing a clear statement. You can contact us by:

  • Visiting our contact page: https://www.w3sols.com/contact-us
  • Emailing us at: info@w3sols.com
We will reimburse you no later than 14 days from the day we receive the returned task. We will use the same means of payment as you used for the order, and you will not incur any fees for the reimbursement.

Conditions for Returns

To be eligible for a return, please ensure that:
  • The service was purchased within the last 30 days.
  • Payments are requested based on milestones and will not be refunded once a milestone is approved.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:
  • By visiting our contact page: https://www.w3sols.com/contact-us
  • By email: info@w3sols.com